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Japanese Buying Service

We will buy your favorite item on your behalf.

What is Japanese Buying Service?

Many Japanese websites do not have easily accessible English versions and do not accept foreign credit cards. If you are not sure about how to buy things or cannot make a payment at Japanese online stores, Tenso.com will buy your item on your behalf.
Note: We are not able to buy items from any auction websites.

Usage Guide

1. Register at Tenso.com and get your "Tenso address".

2. Enter the product information and apply for buying service.

3. Submit your payment for buying service by PayPal.

4. Tenso.com buys the item on your behalf.

5. The item arrives at your Tenso address in Tenso's storehouse.

6. Submit your payment for international shipment fee.

7. Arrival of your item to you.

Use this service, when…

The online store does not accept credit cards issued in foreign country.

You are not sure about how to buy items at the online store.

Usage Fee

Product Price+Service Fee=Japanese Buying Service Fee


Product Price Service Fee
-10,000 yen 1,500 yen
10,001-200,000 yen 15% of the product price.

*The product price service includes price for the product and domestic delivery fee from the online store to Tenso address.
*The maximum product price for this buying service is 200,000 yen.
*If you shop at several different online stores, apply this service for each individual order.

*When you apply for package consolidation service or international shipment,
make a payment again for each individual service.

*To see international shipment fee, click here.
*To see package consolidation service fee, click here.

Payment Method for This Service

  • PayPal(ペイパル)

We only accept PayPal payment for this service.
Credit card payment and other payment methods are not available for this service.

In order to use PayPal, it is necessary to open up a PayPal account beforehand.

To see more about PayPal, please click here.

Conditions

*You need PayPal account to apply for this buying service. Get the PayPal account first to apply for this service.

*After applying for the Buying Service, it may be possible that the item will become sold out.
Please keep in mind that Tenso.com is not responsible for product stock.

*At some online stores, even if you order all your items at the same time, they may be delivered separately. In that case, if you would like to ship all the items together, you need to apply for our package consolidation service. You will need to pay a small additional consolidation service charge.

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