Tenso.com has relocated its warehouse.
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Can I buy items by cash of delivery (COD) or after payment?

If you choose cash on delivery (COD) or after payment as your payment method, Tenso.com will not be able to accept your package when it arrives at our storehouse.
Packages purchased by the aforementioned payment methods will be returned to their retailers and you will be charged for the domestic delivery fee.

Please make sure that you do not choose cash on delivery (COD) or after payment when you make a payment.

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If you are still unsure, please feel free to contact us.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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