How long would it take to receive my package once it has arrived at Tenso?
After your package arrives at the tenso storehouse, you will be notified of the package's arrival at tenso within 1 business day.
Once the customer submits a payment, the package will be shipped within 2 business days.
After tenso ships a package, it will take about 2-4 days, depending on the destination country, to reach the shipping address.
You can track your package by using the tracking number provided by EMS. Please see more detailed information at the link below. http://www.tenso.com/en/guide/country/index.html
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Usage Guide
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Japanese time （JST）
Business days
- Business hours
- 10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays
Get a Quote
Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.