Tenso.com has relocated its warehouse.
FAQ Top

Can I choose a specific date to receive my package?

It is not possible to choose a specific date to receive your package.

If the customer cannot be reached at the time of delivery, a notice will be left on the customer's door.
Please follow the instructions in the note on how to proceed.

Click the link below and select your country to see EMS information.

http://www.tenso.com/en/guide/country/index.html

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If you are still unsure, please feel free to contact us.

Inquiry

Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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