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How can I track my package?

You can check the package status “my page” after arrival of your package until we complete shipping procedure. Also, after we ship your package, you can track your package on the EMS website.

Until we complete the shipping process, you can check your package status on "My Page".
https://www.tenso.com/en/my_page/

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If you are still unsure, please feel free to contact us.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Saturday, Sunday and holidays are observed

Get a Quote

Please enter the weight of your parcel, select a destination region, and click on the Quotation button.
A rough estimate of the shipment charge will be shown.
*In additon to estimation above, you may be charges customes duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen *Custom duty and insurance are not included.
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