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What are the package restrictions to the consolidation service?

The following packages cannot be consolidated.

Packages that have been in the storehouse for over 14 days after arrival.
Packages weighing over 20kg.
Packages that are deemed too fragile or unfit due to their shape.

If Tenso.com decides to refuse consolidation for another reason aside from the aforementioned, Tenso.com will inform the customer about it.

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If you are still unsure, please feel free to contact us.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Saturday, Sunday and holidays are observed

Get a Quote

Please enter the weight of your parcel, select a destination region, and click on the Quotation button.
A rough estimate of the shipment charge will be shown.
*In additon to estimation above, you may be charges customes duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen *Custom duty and insurance are not included.
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