Tenso.com has relocated its warehouse.
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I would like to make my package as light as possible.

We do not accept requests for individual packages.

Customer requests such as "Please do not use packaging supplies and make it as light as possible" and "make my package smaller and send it to me" have often led to damaged products.

Therefore, we do not accept packaging related requests.

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If you are still unsure, please feel free to contact us.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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