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It seems my package has already arrived at tenso storehouse. However I am not able to see my package at "my page" on Tenso.com.

It takes a while to register your package on "my page" after arrival of your package. Especially, since we only receive your package on Saturday, if we receive your package on Saturday, we will send a notification on the next Monday.
(If next Monday is Japanese holiday, it could be the next business day.)

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If you are still unsure, please feel free to contact us.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Saturday, Sunday and holidays are observed

Get a Quote

Please enter the weight of your parcel, select a destination region, and click on the Quotation button.
A rough estimate of the shipment charge will be shown.
*In additon to estimation above, you may be charges customes duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen *Custom duty and insurance are not included.
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