Our fees have gone dramatically down!

Can I store my package at Tenso.com's warehouse for over 60 days?

We're sorry but no, you cannot. We require that you process your shipment within 60 days of your package's arrival.
Ater 60 days we will deal with your package in accordance with our terms of use.


Before using tenso.com, make sure to review the conditions of using our service.


If you make a payment before 8:00 on the ) of

we will ship your package from Japan before 18:00.

If you apply for package consolidation service before 8:00 on the ) of

payment options will become available on "my page" before 21:00.

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays
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