FAQ Top

Can I store my package at Tenso.com's warehouse for over 60 days?

We're sorry but no, you cannot. We require that you process your shipment within 60 days of your package's arrival.
Ater 60 days we will deal with your package in accordance with our terms of use.

Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

This estimate is for EMS shipping. For large packages, please check EMS size limits.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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