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Can I have my package shipped to a domestic (Japanese) address?

Generally we do not allow packages to be forwarded domestically.
However, we will allow packages to be forwarded to domestic addresses under the following circumstances:

Packages that can be Shipped Domestically
* If your package was sent back to our warehouse due to customs restrictions.
* If your package could not be shipped out of Japan.

If your package falls under either of the above criteria and you wish to forward your package domestically, please follow the procedures on the following page:
http://www.tenso.com/en/guide/deliver/japan.html

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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