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Shopping on Japanese Websites

With our help, you can start shopping in Japan today!

Shopping on Japanese Websites

By using your tenso address, you can shop at Japanese websites including those that do not support international shipping.
Simply list your tenso address as your shipping address.

Guide to shopping on Japanese websites

  1. 購入したい商品を探す

    1. Choose your product

    Find your desired item and proceed to purchase it.

    Recommended shopping website

    Please be aware that certain products may be prohibited in your country.

    Conditions Prohibited Items
  2. 転送アドレスを確認

    2. Get Your Address

    Log in at and obtain your tenso address on "My Page".

  3. 購入フォームのお届け先に転送アドレス入力

    3. Enter your tenso address as your shipping address

    Enter your Tenso address (name, address, postcode etc.) as the shipping address on the website from which you would like to make a purchase. You can find your Tenso address at the top of your My Page.

    We have also prepared several example pages for popular shopping websites including Amazon and Rakuten to help you when entering your Tenso address on Japanese websites.

    You can find the link to the example pages underneath your Tenso address on your My Page.

    * We cannot accept products purchased with cash/collect on delivery or credit card payment on delivery services (such as e-Collect) as the payment method.
    For further details regarding notices and warnings, please click here.

  4. 商品の購入完了

    4. Item arrives at Tenso!

    Your item is now on its way to Tenso. Once it arrives, we will register it on your My Page within one business day and send you a confirmation email. At that point, you can review the contents and shipping address before paying for international shipping and handling..

Click here to see international shipment process

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Before using, make sure to review the conditions of using our service.


Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays
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