お荷物の到着から発送までの作業時間について

【1】
Your package from the Japanese shopping site arrives at Tenso.com's warehouse.

【2】
We inspect and weigh your package, then your package information will be displayed on "my page". Also, we will inform you by email.
* For packages that arrive in the evening or Saturday, the package information will not be displayed on "my page" until the next business day. There may be a difference between the package information provided by forwarding agency and package information appeared on "my page".

【3】
Please confirm your package information on "my page".

【4】
Please complete payment procedure at "my page ".We do not ship the package until payment is completed. Please make sure to complete the payment procedure.

【5】
After payment is completed we will ship your package by EMS.

【A】
Your package from the Japanese shopping site arrives at Tenso.com's warehouse.

【B】
We inspect and weigh your package, tthen your package information will be displayed on "my page". Also, we inform you by email.
* For packages that arrive in the evening or Saturday, the package information will not be displayed on "my page" until the next business day. There may be a difference between the package information provided by forwarding agency and package information appeared on "my page".

【C】
Please confirm your package information on "my page".

【D】
Please make sure that all the packages you wish to consolidate appear on "my page". Apply for the package consolidation service on "my page".

【E】
The package consolidation result is displayed on "my page".

【F】
Complete the payment procedure on "my page ". We do not ship the package until payment is completed. Do not forget to complete the payment procedure.

【G】
After payment is completed, we will send your package by EMS.