海外配送料半額キャンペーン

Campaign Overview

■ Customers must make a single order of over 15,000 yen on Rakuten during the campaign period in order to enter the campaign.
* 1 order = an order from a single shopping basket.
* Multiple orders cannot be grouped or counted as a single order.
* Domestic shipping fees, Tenso handling fees and package consolidation fees are not included in the discount.

  1. STEP1. 転送コムで会員登録
  2. STEP2. TENSOアドレスを使って楽天市場でお買い物
  3. STEP3. 転送コムクーポンを取得する
  4. STEP4. クーポンを使う!
  1. Register free on Tenso.com and get your own
    Tenso Address in Japan!
  2. Make a single order of over 15,000 yen on Rakuten using your Tenso Address.
  3. Tenso will send you a coupon within 2 business days after your order.
  4. Use your coupon when making payment on Tenso to get international shipping for half price!

Registration

Registration

Enter the Campaign!

Spend over 15,000 yen in a single order and get 50% off international shipping!
* The campaign discount coupon will be sent to eligible customers 2 business days after making their order on Rakuten.

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Campaign Details

Rakuten x Tenso 50% Off International Shipping Campaign
Campaign Overview Use your Tenso Address to make a purchase on Rakuten. The purchase must be a single order (the items in one shopping basket) totaling 15,000 yen or more in order to receive the campaign discount. (Multiple orders cannot be combined).
* The campaign discount coupon will be sent to eligible customers 2 business days after making their order on Rakuten.
Customers must use the coupon when paying for international shipping for a single package on Tenso.com. The coupon is for 50% off international shipping (up to 5,000 yen).
The 50% campaign discount is applied to international shipping up to 10,000 yen. Customers pay the portion that exceeds this amount.
Example: When the international shipping fee is 11,000 yen, the customer would pay 6,000 yen. (10,000 / 2) + (11,000 - 10,000).
Campaign Period
Campaign Purchase Period (Rakuten):
- 27th Feb 2014 (Thurs) 10:00 AM - 13th Mar 2014 (Thurs) 09:59 AM (Japanese Time)
Coupon Usage Period (Tenso):
- 27th Feb 2014 (Thurs) 10:00 AM - 26th Mar 2014 (Wed) 23:59 PM (Japanese Time)
Purchasing on Rakuten
In order to enter the campaign, please make sure your single order total (the total in your shopping basket) is more than 15,000 yen (14,286 yen exclusive of tax).
・1 order = an order with the same order number. The order number is displayed on the screen after your purchase is complete.
・1 order is an order made at a single store on Rakuten. Customers cannot combine orders from different stores.
・Please also note that customers cannot combine multiple orders made on the same store. Your order must be made in one transaction on the same store.
・When purchasing multiple items from a single store, please be sure to put all your items into one shopping basket and purchase them together.
・The order total does not include shipping fees or wrapping fees.
・If the total purchase amount of one order is more than 15,000 yen, but the total paid is less than 15,000 yen due to usage of Rakuten points, the order is still eligible for this campaign.
Important Information * Campaign coupons are limited to one coupon per person.
* The campaign coupon can only be used once, on a single package to be sent overseas.
* The campaign discount coupon will be sent to eligible customers 2 business days after making their order on Rakuten.
* Reserved items or items out of stock are excluded from this campaign.
* Campaign coupon cannot be combined with other coupons.
* Domestic shipping fees, Tenso handling fees and package consolidation fees are not included in the discount.
* Customers can use the campaign coupon after applying for package consolidation (providing all items in the consolidated package are from Rakuten).
* The campaign coupon cannot be used on purchases from other shopping websites. All purchases must be from Rakuten.

FAQ

How many times can the campaign coupon be used?

Campaign coupons are limited to one per customer, for use on a single package.
* If the items you have ordered arrive at Tenso in separate packages, you will need to use our consolidation service in order to group them into a single package before you can use the coupon. (Separate fees apply.)

My package will be late. What should I do if it will not arrive before the coupon expires?

If your package arrives late, the coupon will expire and you will not be able to use it. Please buy your items in advance and make payment on Tenso with time to spare.

Which Rakuten sites can I shop on?

Customers may shop on Rakuten Ichiba, Rakuten Global Market or Rakuten Books to enter the campaign.

My campaign coupon has not yet arrived, what should I do?

The campaign discount coupon will be sent to eligible customers 2 business days after making their order on Rakuten. If after 2 business days your coupon has still not arrived, please contact the Tenso customer support team and send a copy of your order receipt.
* We are unable to send discount coupons on weekends and public holidays. We apologize for the inconvenience.

I got my campaign coupon, but I cannot find it on my 'My Page' after logging into Tenso. What should I do?

Campaign coupons are not shown on the customer's My Page. After your package has arrived, please select your coupon when you are ready to pay for international shipping.

Contact

Please contact our customer support team if you have any questions regarding this campaign or regarding our website or services.
Click here to contact customer support.