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You can now make payments in your country's currency

Formerly we had accepted only Japanese Yen.
But now you can make payments in your country's own currency at tenso.com.

While making a payment, a total due payment amount will be shown. This change enables our customers to pay the specified amount without having to worry about sudden changes of exchange rates.
*Certain currencies may not be supported. In this case, please be advised that payment will be made in USD(US dollar). We apologize for the inconvenience.

How do I specify which currency I'd like to use?

How do I specify which currency I'd like to use?

After entering your Payment Information, the state of registry of your registered credit card or PayPal account will determine your payment currency.

Because of this, we ask customers to re-enter their Payment Information before making payment.

When does the actual payment amount get determined for different currencies?

When does the actual payment amount get determined for different currencies?

Prices at tenso.com are in Japanese Yen by default.

Based on Japanese Yen, the rates are determined by the market rate everyday between 11 am and 12 pm Japan time.

How can I see the total due amount in my local currency?

How can I see the total due amount in my local currency?

When your item arrives at tenso.com, you will be able to see information regarding it at "My Page"

The due amount will be displayed there, in both Japanese Yen and the customer's local currency.

Please re-enter your Payment Information.

Customers who have used tenso.com before, and customers who have entered a payment method before (those who have entered their Payment Information before 6:30 August 4th, 2016) are required to re-enter their Payment Information according to the change in the company's payment system. Since customers who have used PayPal・CreditCard payment methods before are both required to re-enter their payment information, please re-enter the payment information before continuing to use our services.