Notice of change in handling of packages being sent to China
Regarding packages being delivered by EMS / AIR / SAL / to China, the international mailing condition chart has been partially revised on July 16, 2019. The packages classified as an accident handling package will be handled locally by the China Customs.
The packages that have been treated as an accident handled packages are as follows:
・ Refusal of acceptance
・ Required customs documents are not attached
・ Storage period has exceeded
・ Prohibited items included and cannot be delivered or returned
Please note that it will not be subject to compensation for damage for packages that have been disposed locally.
Kindly refer to the following Japan Post Notice for details of the revised content.
・ About changes for the international postal condition list
・ Delivery conditions
If you have any questions or issues, please do not hesitate to contact the [tenso.com Customer Support]