Notice of payment procedure changes for customers using EU-issued credit cards
Thank you very much for using tenso.com.
As of September 2019, due to modifications with the Payment Services Directive 2 (PSD2), for applicable EU settlement service orders, the Strong Customer Authentication (SCA) is required. For more information, please refer to the link below:
Due to the changes mentioned above, when paying with the corresponding credit card, the payment will be completed after entering the one-time password at the time of settlement, or by entering the password registered at the time of the credit card issuance.
Please refer to the following link for more details regarding payment methods.
We sincerely apologize for the inconveniences caused but your understanding would be highly appreciated.
Please do not hesitate to contact the tenso.com customer support if you have any other questions or concerns regarding the changes above.