Regarding the suspension of postal services by Japan Post to certain countries and regions (Updated on 2020/11/26)
Notification of operations resuming for international packages for some countries/regions (Updated on 2020/11/24)
About Japan Post's handling status of mails for specific countries/regions
Complete list of news
* If you are already a member, please sign in
first before submitting a query.
DHL shipment is available (*India and Nepal are excluded.)Please contact us with information below to ship package by DHL.
Availability for intl shipping
Arrival of package at tenso.com
* Registering package information on Mypage takes 1-2 business days from arrival.
Package shipped out hasn't arrived yet / items are damaged at the arrival
Campaigns & coupons
Check the box to agree.