About the payment methods/payment currency | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]
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About the payment methods/payment currency

PayPal and credit cards issued overseas are acceptable when paying on tenso.com.

How to pay on tenso.com

You can make payments in your country's own currency at tenso.com.

While making a payment, a total due payment amount will be shown.

This change enables our customers to pay the specified amount without having to worry about sudden changes of exchange rates.

*Certain currencies may not be supported. In this case, please be advised that payment will be made in USD(US dollar). We apologize for the inconvenience.

How do I specify which currency I'd like to use?

How do I specify which currency I'd like to use?

After entering your Payment Information, the state of registry of your registered credit card or PayPal account will determine your payment currency.'

Because of this, we ask customers to re-enter their Payment Information before making payment.

How do I specify which currency I'd like to use?

How do I specify which currency I'd like to use?

Prices at tenso.com are in Japanese Yen by default.

Based on Japanese Yen, the rates are determined by the market rate everyday between 11 am and 12 pm Japan time.

How can I see the total due amount in my local currency?

How can I see the total due amount in my local currency?

When your item arrives at tenso.com, you will be able to see information regarding it at "My Page"

The due amount will be displayed there, in both Japanese Yen and the customer's local currency.

Payment method

  • PayPal
  • Credit Card (VISA, mastercard, American Express, JCB)

are the two available payment methods.

About PayPal

When paying with PayPal, you must creat a PayPal account.

When using PayPal, please select PayPal from the payment method registration on "My Page" to proceed.
After the registration, the payment currency on tenso.com will be determined based on the country of registration.
Payment will be made in U.S. Dollar, when some currencies are not avaible on tenso.com

*If the registered country on tenso.com or the shipping destination differs from the country of PayPal account, payment made by PayPal may not get through.

About Credit Cards

VISA, mastercard, JCB and American Express are accepted.

When using a credit card, please select Credit Card from the payment method registration on "My Page" to proceed.
After the credit card registration, the payment currency on tenso.com will be determined based on the credit card issuing country.M
Payment will be made in U.S. dollar, when some currencies are not available on tenso.com.

*If the registered country on tenso.com or the shipping destination differs from the credit card issuing country, payment made by credit card may not get through.