List of Prohibited Items | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

List of Prohibited Items

Items listed below are prohibited and will not be shipped by tenso.com

Dangerous or prohibited items that we cannot ship overseas

  • * Items that present a danger or risk when being shipped.
  • * Prohibited items are including but not limited to following list.

Prohibited goods for individual countries

Explosives

 Explosives

  • Fireworks
  • Crackers
  • Ammunition
  • Igniters
  • Detonators
  • Fuses
High Pressure Gas

 High Pressure Gas

  • Spray cans
  • Lighter refill gas
  • Diving Cylinders
  • Gas cartridge camping stove
  • Cassette stove gas
  • Fire extinguisher
  • Dust removal spray
  • Portable concentrated oxygen
  • Helium gas
  • Chlorofluorocarbons
  • Gas heater
  • Suspensions (car parts)
Flammable Liquids

 Flammable Liquids

  • Oil lighter
  • Zippo lighter
  • Lighter fluid
  • Alcohol
  • Paints/Lacquer
  • Thinner
  • Paint, wood varnishes and enamels
  • Perfume
  • Nail varnish, polish or gel
  • Essential oil
  • Hair tonic
  • Adhesive, glue, cement, or mucilage
  • Tempo drop
Combustibles

 Combustibles

  • Match
  • Charcoal
  • Coal oil
  • Oil heater
Oxidizing Agents

 Oxidizing Agents

  • Oxygen generator
  • Bleach
  • Hydrogen peroxide
  • Hair coloring
Toxic or Infectious substances

 Toxic or Infectious substances

  • Pesticides
  • Chloroform
  • Insecticide
Radioactive Materials

 Radioactive Materials

  • Uranium
  • Plutonium
  • Cesium
  • Thorium
  • Radioactive waste
Corrosives

 Corrosives

  • Wet Batteries
  • Mercury
Other

 Other

  • First-class OTC drugs
  • Magnetized Materials
  • Engine
  • Dry Ice
  • Refrigerant
  • Asbestos
  • Narcotics
  • Psychopharmaceuticals
  • Obscene Articles
  • Air freshener
  • Lottery
  • Air gun, Toy gun, Model gun etc.
  • Sword (real or fake)
  • Animal feed
  • Plants
  • Agricultural products, including seeds, live or dead plants, unfinished or untreated wood & soil
  • Fertilizers
  • Perishable foods
  • Live or dead animals or insects
  • Items prohibited by the Washington Convention
  • Gold, silver and platinum jewelry
  • Precious metals such as bullion and gold
  • Gem (including rough and fabricated diamonds)
  • Pearl
  • Counterfeit or imitation money
  • Postal stamps and revenue stamps
  • Documents and personal mail
  • National treasures
  • Important cultural property and works of art
  • Pirated CD/DVD
  • Products with fake testimonials and false country of origin
  • Credit card
  • Cash (banknotes and coins)
  • Tickets: concerts, sports, arts, theater, etc.
  • Air tickets

Prohibited items that are frequently purchased

Some examples of prohibited items that our customers often purchase. Please note, that if these prohibited items arrive at our warehouse, they cannot be shipped internationally so you will have to discard them, send domestically or try and send back to the store.

  • Lithium battery
    Lithium battery

    (camera battery, power bank, etc.)

  • Room fragrance
    Room fragrance
  • Hair color, hair dye
    Hair color, hair dye
  • Hair tonic
    Hair tonic
  • Hair spray
    Hair spray
  • Car window care products
    Car window care products
  • High pressure spray
    High pressure spray
  • Electronic Cigarette
    Electronic Cigarette
  • Earphones with charging function cases
    Earphones with charging function cases

    (Case with charging function containing lithium batteries. AirPods etc.)