International Shipment Process | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

International Shipment Process

tenso.com usage guide: from registration, to package arrival at tenso, to your doorstep.

tenso.com Service Illustration

tenso.com Service Illustration

3 Simple Steps

STEP
1

Register at tenso.com and get your "tenso address"

Register with us for free and receive your own Japanese address.

STEP
2

Shop at Japanese websites

Overseas customers can now shop at Japanese websites that don’t support international shipping. Simply enter your tenso address as your shipping address.

More details

  • Arrival

    Arrival

    Your ordered package will arrive at tenso.com warehouse.

  • Package Registration

    Package Registration

    After a package arrives at our warehouse, we open, check and weigh it, then register the package into your account and you will be notified via email.

STEP
3

Package confirmation and payment

Please confirm your package information and submit your payment.

  • International Shipment

    International Shipment

    Upon receiving your payment, tenso.com will ship your package.

  • Clearance from Customs

    Clearance from Customs

    Customs must confirm that the content of your package is not prohibited in your country. Customs procedures and laws depend on the destination country and the content of the package.

Receive your package! Thank you for using tenso.com