tenso.com handling fee is 50 JPY up.
Based on the total cost in Japanese Yen, the relative price in each currency is determined according to the exchange rate set by the market, between 11am-noon, Japanese Standard Time.
The currency is determined by the payment information updated by customer, which enables you to pay in the local currency.
The usage fee of tenso is determined by the actual weight or volumetric weight of the package.
* Volumetric Weight (kg) = Length (cm) × Width (cm) × Height (cm) ÷ 5000
≫ Handling fee
・Regardless of the shipping method you use, it is determined based on the actual weight of the package.
≫ International shipping fee
・Japan Post, Taiwan FamilyMart pick-up,tenso Air Delivery Taiwan: Determined based on the actual weight of the package.
・DHL, ECMS: Determined based on the heavier between the actual weight and volumetric weight of the package
≫ Following fees such as tax will be charged when necessary
・GST (Australia, New Zealand, Singapore)
・SST (Malaysia)
・Customs clearance commission fee
2,800 JPY Customs clearance commission fee is required for internatoinal shipment via Japan Post for package(s) with declaration value over 200,000 JPY.
・etc.
In addition to the fees above, if we confirm your package needs exceptional assistance, additional fees may happen.
EMS, AIR, SAL, Surface are available.
Check sizes and weight limits for shipping to your country.
| Application fee | 200yen |
|---|---|
| Service fee | 300yen(for every added package) |
| Bottle-packaging styrofoam | 300yen(for one bottle) |
|---|
