It is about the Specified Japanese Commercial Transaction Law for overseas forwarding service by "tenso.com".
Based on the "Law concerning Specified Commercial Transactions" (former Mail Order Sales Law), Mail order (advertisement on mail order) article 11, we are stating the below information.
The Specified Commercial Transaction Law of Japan applies only to domestic dealings with those residing in Japan.
Please note that there may be a difference in the following items in dealings where we send items to foreign residents.
|Company Name||tenso, inc.|
|Chief Operating Officer||Eizo Miyasaka|
|Address||Gotenyama Trust Tower 6F, 4-7-35, Kita-Shinagawa, Shinagawa-ku, Tokyo 140-0001|
|Contact||Please contact us via the inquiry form .|
|Service Content||"Overseas forwarding service"|
|Service Charges & Fees||Please refer to service charges & fees page and domestic shipping page.|
Credit cards and PayPal are accepted.
For more details, please refer to the page about payment method.
|Service Charges & Fees|
The package will be shipped within 5 business days after the payment is settled.
We can ship packages to Japan domestic, but for package returning, customer must get a permission of returning from the seller by themselves before we ship out the package.
|About Returns / Refund||
This service is operated based on the bona fide intentions of the users.