It is about the Specified Japanese Commercial Transaction Law for overseas forwarding service by "tenso.com".
Based on the "Law concerning Specified Commercial Transactions" (former Mail Order Sales Law), Mail order (advertisement on mail order) article 11, we are stating the below information.
The Specified Commercial Transaction Law of Japan applies only to domestic dealings with those residing in Japan.
Please note that there may be a difference in the following items in dealings where we send items to foreign residents.
Company Name | tenso, inc. |
---|---|
(Chief Operating Officer) Shota Naoi (Address) Gotenyama Trust Tower 6F, 4-7-35, Kita-Shinagawa, Shinagawa-ku, Tokyo 140-0001 |
|
Tenso UK Ltd. | |
(Chief Operating Officer) Shota Naoi (Address) 130 Shaftesbury Avenue, 2nd Floor, London, W1D 5EU, United Kingdom |
|
tenso Hong Kong Limited | |
(Chief Operating Officer) Shota Naoi (Address) Unit 417, 4th Floor, Lippo Centre, Tower Two, No. 89 Queensway, Admiralty, Hong Kong |
|
Contact | Please contact us via the inquiry form . |
Service Content | Overseas forwarding service |
Service Charges & Fees | Please refer to service charges & fees page and domestic shipping page. |
Other Costs |
|
Payment | |
Credit cards and PayPal are accepted. For more details, please refer to the page about payment method. |
|
Service Charges & Fees | |
|
|
Regarding Delivery |
The package will be shipped within 5 business days after the payment is settled. |
Shipping Restrictions |
We can ship packages to Japan domestic, but for package returning, customer must get a permission of returning from the seller by themselves before we ship out the package. |
About Returns / Refund |
|
Defect Liability |
As stipulated in Subarticle 9.2 of “Terms of Service”, the Company is not responsible whatsoever for inquiries regarding the description of received products etc., claims, defect liability, or other demands etc. |
Others |
This service is operated based on the bona fide intentions of the users. Other terms and conditions are subject to the Terms of Service. By using our service, you agree to our Terms of Service. |
1. Oct. 2008 established
25. Apr. 2019 updated