Contact Us

Contact Tenso.com's Customer Support Team.

* Tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day.
* Tenso.com does not accept inquiries by phone.
* Inquries are available in English, Japanese and Chinese.

Contact Form

For questions regarding our website or our services, please use the below form.
We also welcome opinions and suggestions regarding our service.
* If you are already a member, please sign in first before submitting a query.

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Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese Buying Service

Japanese time （JST）

Business days

Business hours: 10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

This estimate is for EMS shipping. For large packages, please check EMS size limits.