Contact Us | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

Contact Us

For questions regarding our website or our services, please use the below form.
  • tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day.
  • tenso.com does not accept inquiries by phone.
  • Inquiries are available in English, Japanese and Chinese.
  • For business inquiries about banners, business cooperation, PR, etc., please send us your message through here.
  • For questions regarding Rakuten icon or Rakuten coupons, please click here.

News

2018/06/22 Notice Regarding Delays in Shipping Packages to Sri Lanka

2018/05/09 Change of Rakuten coupon usage

2018/03/30 Notice about the change to DHL international shipping fees.

Complete list of news

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