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Contact Us

Contact Tenso.com's Customer Support Team.

* Tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day. 
* Tenso.com does not accept inquiries by phone.
* Inquries are available in English, Japanese and Chinese.

Contact Form

For questions regarding our website or our services, please use the below form.
We also welcome opinions and suggestions regarding our service.
* If you are already a member, please sign in first before submitting a query.

Email address
Email Address
(for confirmation)
name
Details

We promise to handle all personal information submitted to our website appropriately according to our privacy policy. Please check the below tick box if you agree to our privacy policy.


Important!

Before using tenso.com, make sure to review the conditions of using our service.

Conditions

Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays

Get a Quote

Please enter the weight of your package, select a destination region, and click on the Calculate button.
A rough estimate of the shipment charge will be shown.
* In additon to the estimate below, you may be charged customs duties depending on the destination country.

This estimate is for EMS shipping. For large packages, please check EMS size limits.

Weight(g)g  Destination

EMS shipping chargeYen +  Shipping handling feeYen =  Usage feeYen * EMS Insurance, Consolidation Fee and Custom duty are not included.
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