Contact Us | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

Contact Us

For questions regarding our website or our services, please use the below form.
  • tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day.
  • tenso.com does not accept inquiries by phone.
  • Inquiries are available in English, Japanese and Chinese.
  • For business inquiries about banners, business cooperation, PR, etc., please send us your message through here.
  • For questions regarding Rakuten icon or Rakuten coupons, please click here.

News

2019/07/01 SAL service for France, Netherlands, Spain and Ukraine

2019/06/18 Delay of delivery of packages due to the influence of traffic regulations for the G20 Osaka Summit

2019/05/23 Notice of server maintenance

Complete list of news

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