Contact Us

Contact's Customer Support Team.

* tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day. 
* does not accept inquiries by phone.
* Inquiries are available in English, Japanese and Chinese.

For questions regarding our website or our services, please use the below form. We also welcome opinions and suggestions regarding our service.

* If you are already a member, please sign in first before submitting a query.

Inquiry Category Required

Packages arrived on 17/10/2017 are currently under registration process.

Name Required
Email address Required
Email Address
(for confirmation)
Details Required

We promise to handle all personal information submitted to our website appropriately according to our privacy policy. Please check the below tick box if you agree to our privacy policy.