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Contact Us

Contact's Customer Support Team.

* Tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day. 
* does not accept inquiries by phone.
* Inquries are available in English, Japanese and Chinese.

Contact Form

For questions regarding our website or our services, please use the below form.
We also welcome opinions and suggestions regarding our service.
* If you are already a member, please sign in first before submitting a query.
Inquiry Category
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Before using, make sure to review the conditions of using our service.


Japan time (JST)

Business days

Business hours
10am - 5pm JST
CLOSED on Saturday, Sunday, and Japanese holidays
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