For questions regarding our website or our services, please use the below form.
Normally We will reply to your inquiry within 1-2 business days. (* Our office is closed on weekends and Japanese national holidays.) If you have not received our reply within the expected period, please kindly check your spam folder or trash mail folder as well. Also, if your inquiry is successfully sent from our inquiry form, you will receive a notification email from us at the email address you filled in. If you cannot find our automatic reply, please feel free to contact us again.
tenso.com does not accept inquiries by phone.
Inquiries are available in English, Japanese and Chinese.
For business inquiries about banners, business cooperation, PR, etc., please send us your message through here.
For questions regarding Rakuten icon or Rakuten coupons, please click here.