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Contact Us

Contact's Customer Support Team.

* Tenso's customer support is closed on weekends and holidays. Any inquiries sent in will be addressed on the next business day. 
* does not accept inquiries by phone.
* Inquries are available in English, Japanese and Chinese.

Contact Form

For questions regarding our website or our services, please use the below form.
We also welcome opinions and suggestions regarding our service.
* If you are already a member, please sign in first before submitting a query.
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Before using, make sure to review the conditions of using our service.


Japanese time (JST)

Business days

Business hours
10:00am to 17:00 JST
Weekdays Closed on Saturday, Sunday and Japanese holidays
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