Packages shipped through tenso Air Delivery Taiwan | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

Packages shipped through tenso Air Delivery Taiwan

Available countries

Limited to Taiwan Mainland (excluding remote islands)

Conditions

Package weight limit (FamilyMart Pick-up)

  • Maximum Weight: 9kg(9,000g)
  • Longest two sides: 45cm, 30cm
  • Total length of three sides(L+W+H): within 105cm

Package weight limit (home delivery)

  • Maximum weight: 25kg (25,000g)
  • Maximum length of two sides: 50 cm, 50 cm
  • Total of 3 sides (length + width + thickness): within 130 cm

Packages with either of the conditions below cannot be shipped by tenso Air Delivery Taiwan

  • Foodstuffs (including supplements and pet food) or beverages (including alcohol beverages)
  • Products with a total price of 170,000 yen or higher
  • Electric power tools or products containing batteries
  • Medical supplies (including contact lenses and mask), devices, or hygiene items
  • * Before using this shipping method, please complete your Real Name Authentication on the Taiwanese official app, EZ WAY 易利委, or we cannot proceed with the shipment for you.
    Please click here for more details.
  • * In order to check the invoice, it takes 3-4 business days for the procedure after payment to dispatch
  • * tenso Air Delivery Taiwan does not have insurance coverage. It is not recommended to ship expensive or fragile items.

Feature

Estimated delivery time 7-12 days
FamilyMart Pickup Cheap International shipping fee
24/7 Pick-up Anytime
An SMS notification will be sent to you upon the package arrives in the designated shop
* Shipments dispatched from tenso warehouse 3 time a week (excluding weekends and holidays)
* Additional 250 yen fee of Family Mart pick-up processing fee will be charged
Home delivery Cheap shipping, trackable delivery
Packages will be delivered to the designated address through domestic logistics company after arriving in Taiwan
Delivery is up to 25kg
* Shipments dispatched from tenso warehouse 3 time a week (excluding weekends and holidays)
* Additional 350 yen Taiwan domestic delivery processing fee will be charged

tenso Air Delivery Taiwan Shipping fee

* Additional 250 yen fee on Family Mart pick-up or 350 yen home delivery processing fee will be charged while using tenso Air Delivery Taiwan.