Available countries

Limited to Taiwan Mainland (excluding remote islands)

Conditions

Package weight limit (FamilyMart Pick-up)

• Maximum Weight: 9kg（9,000g）
• Longest two sides: 45cm, 30cm
• Total length of three sides(L+W+H): within 105cm

Package weight limit (home delivery)

• Maximum weight: 25kg (25,000g)
• Maximum length of two sides: 50 cm, 50 cm
• Total of 3 sides (length + width + thickness): within 130 cm

Packages with either of the conditions below cannot be shipped by tenso Air Delivery Taiwan

• Foodstuffs (including supplements and pet food) or beverages (including alcohol beverages)
• Products with a total price of 170,000 yen or higher
• Electric power tools or products containing batteries
• Medical supplies (including contact lenses and mask), devices, or hygiene items

• * Before using this shipping method, please complete your Real Name Authentication on the Taiwanese official app, EZ WAY 易利委, or we cannot proceed with the shipment for you.
  Please click here for more details.
• * In order to check the invoice, it takes 3-4 business days for the procedure after payment to dispatch
• * tenso Air Delivery Taiwan does not have insurance coverage. It is not recommended to ship expensive or fragile items.

Feature

Estimated Shipping Costs