I've submitted my documents for identity verification. When will I be informed of the result? | Identity Verification | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 I've submitted my documents for identity verification. When will I be informed of the result?

The result of ID verification will be sent to you via email within two business days. If you still have any questions about ID verification, please contact tenso customer service for assistance.

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