I'm having trouble uploading documents for identity verification. | Identity Verification | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 I'm having trouble uploading documents for identity verification.

If you failed to upload files even if they meet conditions below, please send screenshots of the documents by jpg/png/pdf format to "support@tenso.com"

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Maximum upload file size: 6MB
File format: JPG/JPEG/PNG/GIF/PDF
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