The package on my MyPage is different from the package I ordered. | Arrival of Orders and Packages | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 The package on my MyPage is different from the package I ordered.

If you found the package information on your My page is different from your order, please do not make the payment and contact tenso customer service.
Please also send us order details and we will assist you with the next step.

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