Whether the package has insurance coverage depends on the shipping method.
Check the information below.

Additional insurance provided
・EMS

Free insurance coverage
*Insurance coverage varies in shipping methods and approval of compensation is determined by the shipping carrier. For more information, please check the link of the shipping methods.
https://www.tenso.com/en/static/guide_deliver_index

・EMS
・AIR (Airmail)
・SAL (Economy Airmail)
・Surface Mail
・DHL

No coverage
・ECMS
・Taiwan FamilyMart Pickup Service
・tenso Air Delivery Taiwan