It's taking a while for me to receive compensation for my items. Is it possible to speed up the process? | Receiving Packages | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 It's taking a while for me to receive compensation for my items. Is it possible to speed up the process?

Japan Post handles requests for compensation in the order that they receive them. Please wait a little longer. Should Japan Post at any time report on their progress, we will forward that report to you.

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