I made a single order consisting of multiple items, but they were registered as two packages. | Arrival of Orders and Packages | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 I made a single order consisting of multiple items, but they were registered as two packages.

A single order might be sent in separate shipment by the sender. Please contact your sender if you have any quuestions about the order.

Furthermore, when two packages are bound together when they arriving at the warehouse, they will be separated and registered as two.

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