I would like to receive my package from a Family Mart. How do I arrange this? | Shipping Methods | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 I would like to receive my package from a Family Mart. How do I arrange this?

We offer customers the option to pick up their packages at Family Mart in Taiwan only.
For Taiwan consumer, you can choose a Family Mart store and pick up packages.
Please follow the link below for more information:
https://www.tenso.com/en/static/guide_deliver_twfm

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