Can you ship frozen goods? | Shopping | FAQ | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

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 Can you ship frozen goods?

We do not ship frozen goods.
Please note that cold shipping is not offer at tenso.com and packages at the warehouse are stored at room tempearature.
Keep in mind not to purchase forzen/refrigerated goods, or perishables since the package may turn out spoil and decay before getting shipped.

Due to the reasons above, cold shipping packages will be rejected while the arrival.


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