Temporary suspension of mail packages via Japan Post service to China
We have received an announcement that Japan Post will stop receiving International mail packages to China as of March 13th (Fri).
In response to this, tenso.com will stop sending packages to China from March 12th (Thu), until Japan Post resumes accepting packages to China.
The following delivery methods will be suspended:
AIR International Parcel
SAL International Parcel
Seamail International Parcel
AIR Small Package with Tracking
SAL Small Package with Tracking
After much consideration from tenso.com we will: Extend the storage period for up to 60 days for our customer`s packages until Japan Post resumes accepting packages to China.
For packages destined to China, if you wish to deliver your packages via DHL to China, please contact our Customer Support regarding this matter.
We will also notify you as soon as we receive any further updates from Japan Post.
[Customers support team]
We apologize for the inconvenience caused this time and we wish to express to you our gratitude for your patience and understanding.