2023 Golden Week Holiday Notice from tenso.com
2023/4/29(Sat)～2023/5/5 (Fri) is Golden Week Holiday in Japan. During this period, tenso.com will operate as usual.
However, there may be delays in deliveries due to the holidays for some Japanese online shops. For further information, please check with each site directly.
【Regarding Customer Support Office Hour】
Customer support will operate during the holidays (except for Saturday and Sunday).
※Depending on the contents and order of the inquiries, the time for reply may be delayed.
We kindly ask for your understanding.
・ Japan Post: Operate as usual during the holiday period (except for Sunday).
For the current delivery status of each country and region, please kindly refer to the below announcement}.
・ DHL/ECMS/tenso Air Delivery Taiwan
Shipping fee paid on 2022/4/26(Wed) will be shipped on 2023/5/1(Mon).
Payment made after the above date will be shipped in sequence after Golden Week Holiday.
・Japan domestic shipment: Operate as usual during the holiday period.
Delivery delay may happen to large packages.
We apologize for the inconveniences and your understanding is highly appreciated.